Client reviews

 

Painter/Sculptor

โ€œIf I had a survey to fill out I would give you the highest 5 star rating! You went way beyond any customer support I have ever received and I thank you from the bottom of my heart! You are my tech guy - and friend for life! ๐Ÿ™๐Ÿ˜Š๐Ÿ™‹โ€โ™€๏ธ

-Liz M., San Francisco 

Business Services

โ€œEd has been a life saver! Referred by a friend, I have been so happy to have someone to call when I have questions. Ed came to my office to meet me and to get acquainted with my needs. Ed takes time to research solutions and explains so I understand. He is very responsive, returns phone calls promptly and really cares about his clients. Even got back to me on a Saturday when I was in a panic with hundreds of Russian emails flooding my in box - he logged on and was able to assure me I did not have any malware as a result of the incident. I would highly recommend Ed Bernstein!โ€

- Pam W., Mill Valley 

P.R. Consultant

"Ed was extremely helpful in fine tuning my MacBook. I had a list of 20 frustrating problems, some of which crossed into Microsoft territory. In a couple of hours, Ed got it all straightened out, and I'm extremely grateful. What a smart and helpful man!โ€

- Lois T., San Francisco

Business consultant

โ€œIn the midst of a digital situation beyond my abilities, Ed was able to calmly and competently resolve the issues I was having with my computer.  I appreciate his knowlege and understanding of software and the options I had available to stay up-to-date as systems change and upgrade.โ€

-Lynne O., San Rafael

Management consultant

โ€œI needed a new computer and turned to Ed for his recommendation. His suggestion was perfect. I now have a beautiful, fast machine with tremendous capacity that fits me to a T. Ed obviously knows computers. But more importantly โ€” and this is a quality I value most in the people who help me โ€” he asks great questions and understands how to listen.โ€

- Lou G.

Publisher

โ€œEd fixed our computer problems quickly and found ways to save us all both time and money. He always let us know when he would arrive and always showed up on time. It doesnโ€™t get better than that!โ€

- Tom H., San Rafael

Photographer

โ€œI hired Ed for a project he had not yet tackled, at least with the complexity of my situation. He did a terrific job of exploring and presenting alternatives to me in a clear and concise way. I have ended up with a perfect solution to my problem that is comfortable and easy to maintain. All for a very reasonable price!โ€

- Dorothy W., Kentfield 

Musician

โ€œEd came prepared! He easily assessed my computer problem and made recommendations to address the issues. Now I have a better-than new computer for a fix-it price.โ€

-Alison P., Mill Valley 

Educator

โ€œYou were terrific to work with. Professional, knowledgeable, successful. You have a very pleasant way about you personally. I wouldnโ€™t hesitate to refer you or employ you again.โ€

-Kris K., San Rafael